We are available Monday–Friday, 8:30 AM–5:00 PM EST.
For issues with ordering, questions regarding shipping and handling, discount codes, or special offers, or inquiries about a yet-to-be-released title, please contact Customer Service.
By email: firstname.lastname@example.org
For bulk orders (20+) please write to email@example.com.
SHIPPING & HANDLING
For orders in the continental U.S., shipping is via USPS and UPS with options of Economy, Standard, and Express.
For international orders, shipping cost is a flat rate of $19.95 via Amazon Global.
If an order has not been received within 10 days of ordering, a status update can be provided by writing to firstname.lastname@example.org.
RETURNS & REFUNDS
Except in the event of a flawed or damaged copy of a book, Cluny does not accept returns or issue refunds. If your order has a flawed or damaged copy, please write to email@example.com with details on the item. Except in these instances, all orders are final.